Effective Communication Skills
Working with others is a communication intensive activity. Effective communications curriculum is designed help participants improve their talking, listening, collaboration and conflict negotiation skills to improve interaction inside the workplace. Through the use of workbook exercises, role-playing and group discussion the workshop will cover the following
categories:
- Powerful Listening
- Responding
- Assertiveness
- Cultural Diversity
- Conflict Management
- Conversations for Coordinating Action
- Workshop length: 4 hours
- Materials include: Workbook